Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 2025

1. Introduction

Welcome to EVYo! ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our mobile application and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intra-campus commute solution.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (profile picture, preferences)
  • Payment information (processed securely through third-party payment processors)
  • Institution or organization affiliation

2.2 Location Information

To provide our ride-booking services, we collect and process location data, including:

  • Real-time location when using the app
  • Pickup and drop-off locations
  • Travel routes and destinations

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our app:

  • Device information (model, operating system, unique device identifiers)
  • App usage data (features used, time spent, pages viewed)
  • Log data (IP address, access times, error logs)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and manage ride bookings
  • Facilitate communication between riders and drivers
  • Send you service-related notifications and updates
  • Process payments and prevent fraud
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Drivers: We share necessary information (name, pickup location) with drivers to facilitate rides
  • Service Providers: We may share information with third-party service providers who assist us in operating our services
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your account and data
  • Opt-out of certain communications
  • Control location sharing through your device settings

To exercise these rights, please contact us at support@traveleco.in.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: